Shipping policy
Shipping policy
It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed within 1 - 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been processed.
UK Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Orders under £40 |
1 to 2 business days |
£3.99 |
|
Orders £40 and over |
1 to 2 business days |
£3.99 |
International Shipping
We offer international shipping to Central and Western Europe
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
8 - 14 business days |
€14.99 |
|
|
||
|
|
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@albina.uk with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at info@albina.uk or 07535936158.